Build a Winning Team: Effective Hiring in Tech Start-ups
When it comes to starting a new business, one of the most critical aspects is building a team that can help turn your vision into a reality. However, the hiring process can be time-consuming and costly, and many entrepreneurs and business owners struggle to find the right balance between speed and diligence.
In this post, we'll explore some examples of start-up hiring timelines and discuss how entrepreneurs and business owners can approach the hiring process to ensure they find the right talent for their company.
1. The Fast Track 🏎️
Let's say you're launching a new technology start-up, and you need to quickly build a team of developers to start working on your product. In this scenario, you may take a fast-track approach to hiring, focusing on finding candidates who can start immediately and hit the ground running.
Your timeline may look something like this:
Day 1-7: Posting job listings, conducting initial screenings, and scheduling interviews with candidates who meet your basic requirements.
Day 8-14: Conducting in-person interviews with top candidates, checking references, and making a job offer to the most qualified candidate(s).
Day 15+: Preparing to onboard new hires and planning to get them up to speed on your company's culture, goals, and project timelines.
While this approach can be effective in quickly filling critical roles, it also comes with some risks. Rushing the hiring process may lead you to overlook important red flags or miss out on better candidates who require more time to evaluate. Additionally, fast-tracking your hiring process may create a culture of urgency and stress that can be detrimental to employee morale and retention.
Sometimes necessary, but not optimum.
2. The Diligent Approach 🔍
Now let's consider a scenario where you're launching a new services business and need to hire a team of strategic senior managers, subject matter experts, and other core positions. In this case, you may take a more diligent approach to hiring, focusing on finding candidates who more strongly align with your company's culture and values.
Your timeline may look something like this:
Day 1-3: Planning your hiring process, engaging the interview panel and blocking out time in calendars to ensure you can act on feedback quickly and work as a team.
Day 4-14: Posting job listings and conducting initial screenings to filter out candidates who don't meet your basic requirements.
Day 15-30: Conducting remote interviews with top candidates, inviting them for in-person interviews if successful.
Day 31-45: Making and negotiating job offers to successful candidates and negotiating terms of employment.
Day 46+: Planning to onboard new hires, training them on your company's values, and setting clear expectations for performance.
While this approach may take longer, it can result in a more engaged and dedicated team that shares your passion for your business. By taking the time to evaluate candidates based on synergy and values, you're more likely to build a cohesive team that works effectively together.
The best approach can depend not only on available time, but also the maturity of the organisation.
Seed Stage Start-up 🌱
At the seed stage, a start-up is just starting to build its product and has limited resources. In this stage, the hiring process is focused on finding key team members who can help build and launch the product. The hiring timeline for a seed stage start-up typically takes between three to six months.
During this stage, the start-up may have a small team of co-founders or early employees who are responsible for product development, marketing, and sales. As the start-up begins to grow, it will need to hire additional team members to take on specific roles, although this might not be on a permanent basis.
For example, let's say a seed stage start-up is developing a new mobile app. The start-up's co-founders may spend the first few months developing the app and building a small user base. Once they have validated their idea and secured funding, they may begin the hiring process to build a team of engineers, designers, and marketers, on a fractional or contract basis.
Hiring in this way gives a new business increased agility and lowers the overhead commitment beyond what is necessary. The fees may be higher than an equivalent permanent employee, however the removal of the need for employment-linked benefits and ongoing liability can often make this the more pragmatic option.
Series A Start-up 🚀
At the Series A stage, a start-up has typically already built its product and has achieved some level of success. The company has secured funding and is now looking to grow its team to scale its product and expand its market.
During this stage, the start-up may have a larger team with more defined roles. The company may be looking to hire for key leadership positions, such as a CEO, CTO, or VP of Marketing, as well as additional engineers, designers, and salespeople.
For example, let's say a Series A start-up has developed a software platform for the healthcare industry. The start-up has already secured several large customers and is now looking to scale its product and expand its market. The hiring timeline for a Series A start-up is more likely to follow the “Diligent” timeline mentioned above, with the leadership team taking a more strategic approach and an eye on the mid- to long-term.
While the exact stages involved in these scenarios may vary, there are some key considerations I'd recommend in any recruitment process design:
Time ⌛️
How much capacity do you have to play with, and will this impact the progression of the process?
Agree on dates and times for each interview stage, and book placeholders in the calendar. It's easy for BAU to fill up the calendar and create unintended delays.
There's nothing that kills candidate experience quicker than silence. Get your hiring team aligned on the need for timely feedback, and be prepared to make decisions within one working day.
People 🤔
Who do you need interviewing? It's easy to assume the hiring manager is the only decision maker, but for the best view on a candidate's capabilities and potential success, involve other key stakeholders and use a diverse hiring panel.
Format 💻
If you're a remote-first organisation, or have a large portion of your team working from home, insisting on all interviews being in person isn't the best reflection of your culture and ethos. A mix of remote and in person interviews is ideal, however this depends on location, other commitments, and deadline to hire. Skill up on remote interviewing, it's here to stay.
Whichever way you cut it, there’s no “one size fits all” approach to designing a hiring process. Implementing a well-designed process, with stages that add value and get you the information you need from a candidate, and the ability to consciously adapt to your hiring needs in the moment, is an invaluable tool for any business, and can give start ups and scales ups a true competitive edge.
▶️ For expert support in designing and implementing a proactive and agile recruitment process for your business, get in touch at alex@acthr.co.uk, or visit Contact — Act HR and book a discovery call.